Survey

General Information (not required):
First Name:
Last Name:
Phone Number:
Email Address:
Questions about your Butitta experience:
 
Why do you continue to use Butitta Brothers for your automotive services?
 
Why did you choose to use Butitta Brothers for your automotive service?
 
How would you describe your experience at Butitta Brothers Automotive?
 
Were the employees courteous and professional? Yes
No
 
How about the overall appearance of the shop? Yes
No
 
Was your vehicle free of grease marks and oil fingerprints after servicing? Yes
No
 
Was the person you dealt with... Pleasant?
Better than just pleasant?
Really Great?
 
Was the amount of time it took to complete the work okay? Yes
No
 
Let's talk about the explanation of the repairs done and the charges for them. Would you say the explanation was... Easy to understand
Mostly easy to understand
Not at all easy to understand
 
Were you satisfied with the quality of the repairs done to your vehicle? Yes
No
 
Did you receive a follow up call from the Service Manager after your services? Yes
No
 
If there was one thing you think would have improved your experience at Butitta Brothers, what would it be?
 
Will you take your car to Butitta Brothers the next time it needs service? Yes
No
 
Will you recommend Butitta Brothers to you friends and relatives? Yes
No